Best Car Insurance Company – Car insurance is one of the most important and expensive purchases you can make for your vehicle. It protects you from financial losses in case of accidents, theft, vandalism, natural disasters, and other risks. But how do you know which car insurance company is the best for your needs? There are many factors to consider, such as coverage options, price, customer service, claims process, discounts, and more.
In this article, we will review some of the best car insurance companies in 2023 based on various criteria and help you find the right one for you.
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Best Car Insurance Company Reviews
Best Overall: Geico
Geico is one of the largest and most popular car insurance companies in the US, with over 17 million policies and 28 million vehicles insured. Geico offers competitive rates, a wide range of coverage options, and a user-friendly website and mobile app. Geico also has a high customer satisfaction rating, scoring 871 out of 1000 in the 2023 J.D. Power U.S. Auto Insurance Study. Geico also has a low complaint ratio, with only 0.77 complaints per 100,000 policies in 2020 according to the National Association of Insurance Commissioners (NAIC).
Some of the benefits of choosing Geico as your car insurance provider are:
- You can save money by bundling your auto insurance with other types of insurance, such as homeowners, renters, or motorcycle insurance.
- You can get discounts for being a good driver, having a good student, having multiple vehicles, having anti-theft devices, and more.
- You can access your policy information, make payments, file claims, request roadside assistance, and chat with agents online or through the app.
- You can customize your coverage to suit your needs and budget, with options such as collision, comprehensive, medical payments, uninsured/underinsured motorist, rental reimbursement, emergency road service, mechanical breakdown insurance, and more.
Best for Wide Coverage: Nationwide
Nationwide is another well-known and reputable car insurance company that offers a variety of coverage options and benefits for its customers. Nationwide has over 8 million policies and 10 million vehicles insured, and it operates in all 50 states and the District of Columbia. Nationwide also has a good customer satisfaction rating, scoring 867 out of 1000 in the 2023 J.D. Power U.S. Auto Insurance Study. Nationwide also has a low complaint ratio, with only 0.64 complaints per 100,000 policies in 2020 according to the NAIC.
Some of the benefits of choosing Nationwide as your car insurance provider are:
- You can get comprehensive coverage with options such as gap insurance, accident forgiveness, vanishing deductible, roadside assistance, total loss deductible waiver, and more.
- You can save money by taking advantage of discounts such as multi-policy, multi-vehicle, good student, defensive driving course, anti-theft device, smart ride program (usage-based), paperless billing, and more.
- You can manage your policy online or through the app, where you can view your ID cards, pay bills, file claims (including photo claims), request roadside assistance and contact agents.
- You can get access to additional services such as financial planning tools (On Your Side Review), pet insurance (Nationwide Pet Insurance), travel insurance (Nationwide Travel Insurance), and more.
Best for Customer Satisfaction: State Farm
State Farm is the largest car insurance company in the US by market share, with over 40 million policies and 83 million vehicles insured. State Farm offers competitive rates, a wide network of agents (over 19,000 across the country), and a high level of customer satisfaction. State Farm ranked first in the 2023 J.D. Power U.S. Auto Insurance Study with a score of 881 out of 1000. State Farm also has a low complaint ratio, with only 0.66 complaints per 100,000 policies in 2020 according to the NAIC.
Some of the benefits of choosing State Farm as your car insurance provider are:
- You can get personalized service from local agents who can help you with your insurance needs and questions.
- You can get discounts for being a safe driver (Drive Safe & Save program), having a good student (Good Student Discount), having multiple policies (Multi-Line Discount), having multiple vehicles (Multi-Car Discount), having vehicle safety features (Vehicle Safety Discount), and more.
- You can access your policy information online or through the app, where you can pay bills, file claims, request roadside assistance, and chat with agents.
- You can get additional benefits such as rental car reimbursement, travel expense coverage, car rental deals, and more.
Best for Discounts: Farmers Insurance
Farmers Insurance is one of the oldest and most established car insurance companies in the US, with over 19 million policies and 24 million vehicles insured. Farmers Insurance offers a variety of coverage options, a large network of agents (over 48,000 across the country), and a generous discount program. Farmers Insurance also has a good customer satisfaction rating, scoring 865 out of 1000 in the 2023 J.D. Power U.S. Auto Insurance Study. Farmer’s Insurance also has a low complaint ratio, with only 0.68 complaints per 100,000 policies in 2020 according to the NAIC.
Some of the benefits of choosing Farmers Insurance as your car insurance provider are:
- You can get discounts for being a good driver (Signal program), having a good student (Good Student Discount), having multiple policies (Multi-Line Discount), having multiple vehicles (Multi-Car Discount), having vehicle safety features (Safety Equipment Discount), and more.
- You can get additional discounts for being a homeowner, a teacher, a nurse, a firefighter, a police officer, a military member or veteran, an affinity group member, and more.
- You can customize your coverage with options such as new car replacement, accident forgiveness, loss of use, towing and roadside service, glass deductible buyback, customized equipment coverage, and more.
- You can manage your policy online or through the app, where you can view your ID cards, pay bills, file claims, request roadside assistance, and contact agents.
Best for Drivers with a DUI: Progressive
Progressive is one of the most innovative and progressive car insurance companies in the US, with over 22 million policies and 27 million vehicles insured. Progressive offers affordable rates, especially for drivers with a DUI or other violations on their record. Progressive also offers a range of coverage options and benefits for its customers. Progressive also has a good customer satisfaction rating, scoring 856 out of 1000 in the 2023 J.D. Power U.S. Auto Insurance Study. Progressive also has a low complaint ratio, with only 0.71 complaints per 100,000 policies in 2020 according to the NAIC.
Some of the benefits of choosing Progressive as your car insurance provider are:
- You can get low rates even if you have a DUI or other violations on your record, thanks to Progressive’s Name Your Price tool, which lets you customize your coverage and price based on your budget and needs.
- You can get discounts for being a safe driver (Snapshot program), having multiple policies (Multi-Policy Discount), having multiple vehicles (Multi-Vehicle Discount), having vehicle safety features (Safety Equipment Discount), paying in full (Pay In Full Discount), signing online (Online Quote Discount), and more.
- You can get additional benefits such as gap insurance, roadside assistance, rental car reimbursement, custom parts and equipment coverage, pet injury coverage, and more.
- You can access your policy information online or through the app, where you can pay bills, file claims, request roadside assistance, and chat with agents.
Best for Military Members and Veterans: USAA
USAA is a unique car insurance company that caters exclusively to military members veterans and their families. USAA has over 13 million policies and 20 million vehicles insured, and it operates in all 50 states and the District of Columbia. USAA also has an exceptional customer satisfaction rating, scoring 900 out of 1000 in the 2023 J.D. Power U.S. Auto Insurance Study. USAA also has a low complaint ratio, with only 0.59 complaints per 100,000 policies in 2020 according to the NAIC.
Some of the benefits of choosing USAA as your car insurance provider are:
- You can get exclusive discounts and benefits for being a military member or veteran or their family member, such as military installation discount, deployment discount, vehicle storage discount, loyalty discount, family discount, length of membership discount, and more.
- You can get comprehensive coverage with options such as collision, comprehensive, medical payments, uninsured/underinsured motorist, personal injury protection, rental reimbursement, roadside assistance, accident forgiveness, and more.
- You can access your policy information online or through the app, where you can pay bills, file claims, request roadside assistance, and chat with agents.
- You can get access to additional services such as banking, investing, retirement planning, financial advice, and more.
How to Compare Car Insurance Companies
Choosing the best car insurance company for your needs is not an easy task. There are many factors to consider, such as coverage options, price, customer service, claims process, discounts, and more. Here are some tips on how to compare car insurance companies and find the best one for you:
Shop around
The best way to find the best car insurance company for your needs is to compare quotes from different providers. You can use online tools such as [Bing Car Insurance] to get free and fast quotes from multiple car insurance companies. You can also contact agents or brokers directly to get personalized quotes and advice. You should compare the coverage options, price, discounts, and benefits of each quote and choose the one that suits your needs and budget.
Check reviews and ratings
Another way to evaluate car insurance companies is to check their reviews and ratings from customers and experts. You can use online platforms such as [Bing Reviews] to read customer reviews and ratings of car insurance companies. You can also use sources such as [J.D. Power], [Consumer Reports], and [NAIC] to see how car insurance companies rank in terms of customer satisfaction, claims handling, financial strength, and complaint ratio. You should look for car insurance companies that have positive reviews and ratings from both customers and experts.
Ask for recommendations
A third way to find the best car insurance company for your needs is to ask for recommendations from your friends, family, colleagues, or other trusted sources. You can ask them about their experiences with their car insurance providers, such as how they handle claims, how they treat customers, how they offer discounts, and how they resolve issues. You can also ask them for referrals or discounts if they are satisfied with their car insurance company. You should consider the opinions and feedback of people who have similar needs and preferences as you.
Best Car Insurance Company: Frequently Asked Questions (F&Qs)
Who is the biggest auto insurer?
The largest auto insurance company in the U.S. is State Farm, with a market share of 16.8%. Other big car insurance companies include Progressive, Geico, and Allstate. State Farm earns about 17% of the money people spend on personal car insurance policies. The company currently has about 58,000 employees and 19,000 agents. State Farm operates as a mutual insurance company, meaning that its customers own it.